A simple trip to a Metro by T-Mobile store turned into a nightmare after a customer realized $400 had mysteriously vanished — and the trail led straight back to the employee who was supposed to be helping them.
Reports claim the worker accessed the customer’s Cash App during the visit and, without permission, transferred the money directly to her own account. At first, nothing seemed unusual… until the customer checked their balance and noticed the unexpected withdrawal.
As the story spread online, the public reaction was immediate. Social media filled with warnings, screenshots, and frustrated customers sharing similar concerns about digital payment security. Metro by T-Mobile has since launched an internal review, while authorities investigate whether the transfer constitutes theft or fraud.
The incident is a powerful reminder:
Access to digital wallets should always be guarded — even in places where you expect full trust. Always verify transactions, and never hand over your device unlocked unless absolutely necessary.